Terms and Conditions of Purchase

These Purchase Conditions govern the acquisition of items through the website https://almazarasdelasubbetica.com (hereinafter the "Website") which sells and advertises products of ALMAZARAS DE LA SUBBETICA.

Access to the Website grants you the status of "User," understood as anyone who uses the Website for the purpose of obtaining information about the items offered, to register, or to place an order (hereinafter, an "Order").

1.1 Get to Know Us

The items on the Website are made available to you by S.c. And Almazaras De La Subbetica with registered office at A-339 17 850 Carcabuey, Córdoba 14810 Spain, provided with Tax Identification Number F14803241 and registered in the Commercial Registry under number B-14736052 and with the following contact email: comercial@almazarasdelasubbetica.com

1.2 Acceptance of the Purchase Conditions

We recommend that you read these Purchase Conditions carefully before placing an Order. The use of the Website or the placing of an Order by any User implies full acceptance of these Purchase Conditions, the Privacy and Cookies Policy and the Legal Notice, which are available on the Website.

If you have any questions related to the Purchase Conditions, the Privacy and Cookies Policy, or the Legal Notice, you can contact us through our usual contact channels, and if you do not agree with them, we ask you to leave the Website and not place any Order. If you place an Order on behalf of a company, you should know that it will be bound by the same.

The use of the Website or making a purchase through it implies full acceptance of these Purchase Conditions, which may be modified by ALMAZARAS DE LA SUBBETICA at any time, so that the conditions applicable at any given time will be those published on the Website.

2. USE OF THE WEBSITE.

2.1 Access to the Website

The Website is free and open access, and generally does not require prior subscription or registration on the Website; however, to place an order, it may require you to register beforehand.

In your use of the Web, you agree to use it, its contents, and its services in accordance with the Legal Notice, applicable law, public order, and good customs, and not to use it in a way intended to damage, disable, and/or overload the Web, or that may in any way prevent the normal use and operation of it.

At ALMAZARAS DE LA SUBBETICA we make a continuous effort to keep the Web functioning properly, keeping the contents updated. However, at ALMAZARAS DE LA SUBBETICA we cannot guarantee the complete availability and continuity of access to the Web, or the updating of its contents.

2.2 Registration

As we mentioned, to place an Order, we may ask you to provide certain registration data or other information. By continuing with the registration you agree to:

If we have reasonable grounds to suspect that such information does not meet the above criteria, we reserve the right to suspend or cancel your account, to cancel an Order, and even to deny you current or future use of the Web. The processing of personal data you provide to us through the registration form will be governed by our Privacy and Cookies Policy.

2.3 Limitations on Use of the Web

By using the Web you agree not to:

Additionally, by placing an Order through the Website you agree to:

2.4 Security and Password

Your password is for your personal use and you should not share it with anyone and you must not allow any other person access to restricted areas of the Website or parts of it using your username, password, or other security information.

If there is any unauthorized access or use related to your username or password, you must notify us immediately. We may cancel or block your account to protect you, ALMAZARAS DE LA SUBBETICA, or other users.

3. ORDERS

You may place Orders through the Website for which you must accept these Purchase Conditions and the Privacy and Cookies Policy.

3.1 Placing an Order

To place an Order, you must follow the online purchase procedure and confirm your Order to complete it. After this, you will receive an email confirming that we have correctly received the Order along with all the corresponding information.

If you do not receive the Order confirmation, check that the payment has been correctly made in your bank account. If the payment is confirmed, check your junk or "spam" mail. It should be there. In any other case, do not hesitate to contact us using any of the contact methods indicated in the Customer Service section.

All personal data or information you provide us to place an Order will be processed as established in the Privacy and Cookies Policy.

3.2 Modify an Order

If you detect that there is an error in any of the data you have entered when placing the order, you can contact us using any of the contact methods indicated in the Customer Service section and we will do our best to correct it.

3.3 Product Availability

All Orders are subject to product availability. If there is any stock or supply issue that prevents us from sending you an item, we may offer you an equivalent alternative. If the alternative is not of your interest, we will proceed with a full refund of any amount you have paid.

4. PRICE

4.1 Amounts

The prices applicable to the products are those indicated at any given time on the Website on the date the Order is placed, and exclude shipping costs which will be added to the final order price.

The final price shows the full price, including taxes such as VAT (Value Added Tax) or any other indirect tax that may apply, as required by consumer protection regulations.

Any additional costs charged to the customer, such as shipping fees, will be clearly itemized before confirming the Order. Unless expressly stated otherwise, these prices do not include any possible taxes, fees, or additional charges that may apply depending on the destination country.

If, due to the nature of the product, the costs cannot be itemized precisely, the essential characteristics of the products will be detailed so that the customer can make a purchase decision with all the necessary information.

4.2 Payment

Once you have selected all the items you wish to purchase, they will have been added to your cart and the next step will be to process the order and make the payment. To do this, you must follow the steps of the purchase process, filling in or verifying the information requested at each step; you will also be informed of the accepted payment methods. In any case, the choice of payment method is made during the purchase process on the corresponding screen at no additional cost.

If there is any unauthorized or fraudulent charge on the card used for purchases, we ask that you notify us as soon as possible through the usual contact methods so that we can take the appropriate actions.

4.3 Payment Methods

To place an Order, you must provide a payment method. The Website may redirect you to third-party platforms to complete the payment for the Order using any of the payment methods you have selected.

The payment methods accepted on https://almazarasdelasubbetica.com are: Debit card, Credit card. Payment method providers or issuers may adopt anti-fraud measures that result in the rejection of certain types of transactions over which we have no control, so ALMAZARAS DE LA SUBBETICA is not responsible for the application of such security policies.

You can modify your payment methods through your account or by contacting us using any of the contact methods indicated in the Customer Service section. After each update, if it is a recurring purchase, you authorize us to continue charging you through the relevant payment method.

4.4 Invoices

When making your purchase, you can indicate if you wish to receive the invoice in electronic format. If at any time you prefer to receive it on paper, just notify us through any of our customer service channels and we will send it to you at no additional cost.

4.5 Promotions and Discounts

At ALMAZARAS DE LA SUBBETICA, we may launch promotional campaigns or apply discounts on our products or services at any time. These campaigns will be available during the period expressly indicated in the promotion itself or while they remain published on our website.

Unless otherwise indicated, promotions and discounts are for one-time use only, not cumulative with each other, and subject to availability. At ALMAZARAS DE LA SUBBETICA, we reserve the right to cancel any order if we detect an obvious error in the published price or misuse, fraud, or violation of the promotion conditions.

5. SHIPPING

5.1 Shipping Methods

During the purchase process, we will inform you if the shipment can be made to the address you have provided, as well as the available shipping options and their rates, if applicable. Currently, we have the following shipping methods available:

Shipping Method Delivery Time Rate

Additionally, we offer free shipping on orders over Envío gratuito al efectuar un pedido por encima de los 150 €

To complete your order, you must confirm the selected shipping method. We will do our best to deliver it within the estimated time frame and without undue delays. However, this time frame is indicative and may be affected by causes beyond our control, such as adverse weather conditions, logistical incidents, or periods of high demand, including sales, promotions, and special campaigns.

5.2 Deliveries

For the purposes of these Purchase Conditions, delivery or the order being delivered shall be understood to have occurred at the moment you or a third party authorized by you acquires physical possession of the products, which will be evidenced by the signature upon receipt of the order at the agreed delivery address.

In case delivery cannot be made due to the recipient's absence, the shipping agency will contact you through the usual means to inform you of the next steps to enable delivery.

6. RETURNS AND WITHDRAWAL.

6.1 Returns

Changed your mind? No problem. In accordance with European Union consumer protection legislation, you have the right to withdraw from all or part of your Order for any reason within 14 calendar days from the date of receipt.

To start the return process, follow the instructions we provide on the Website or contact us through the usual channels we make available to you and explain in the Customer Service section of these Purchase Conditions. You may use the withdrawal form template provided at the end of these Purchase Conditions in ANNEX 1 to exercise the right of withdrawal, although it is not mandatory.

6.2 Refunds

When making a return exercising your right of withdrawal, we will refund you the value of the Order, including delivery costs, if any, although delivery methods other than standard will not be included in the refund. Additionally, if you want to keep part of the Order, we will not refund the shipping costs.

We reserve the right to withhold the refund until the Order is received and to make the refund within a maximum period of 14 days from when we have received it. The refund will be made using the same payment method you used to place the Order. If you have not received the refund within this period, please contact us and we will assist you.

When making a return, we will refund the full amount of any item in an Order provided that it has not been damaged, soiled, washed, altered, or used in any way that has reduced the value of the item. Please return the item using and including all its original packaging, instructions, and other accompanying documents, if any.

6.3 Exceptions

The right of withdrawal does not apply to products that:

6.4 Returns of defective items

Is there a problem with one of the items in the Order? According to the applicable European Union consumer protection legislation, all products must be free of defects, which means they must conform to the sales contract, be suitable for the intended use, and function like any other product of the same type.

Depending on the product and the defect the item has, we offer you the option to repair it or replace it with a new one. If this is impossible or would generate disproportionate costs, we will offer you a price reduction or a refund, as you prefer.

For 3 years following the date of receipt of the Order you may return items if they have a manufacturing defect, but not in cases where the defect results from misuse of the product, improper or inadequate use, or damage caused by impacts.

To proceed with the return of a defective product, please contact us through the channels we provide.

We ask that whenever possible, you check the Orders at the time of receipt so that if there is any issue you can contact us as soon as possible and we can provide a solution.

7. CUSTOMER SERVICE

For any questions, suggestions, inquiries, or complaints about the Website, you can contact our customer service through any of the following means:

We will assist you and respond as soon as possible and in any case within a maximum period of one month.

8. LIMITATION OF LIABILITY

8.1 Regarding Information.

The content of the Website is general in nature and intended for informational purposes without guaranteeing its exhaustiveness, accuracy, timeliness, or usefulness for a specific purpose.

We make every effort to accurately display and describe the attributes of our products on the Web; however, the color or measurements are only approximate values, so we do not guarantee the actual measurements or colors of the item you receive as they may vary depending on the material used in its manufacture.

If you are not satisfied with the item you ordered, no problem, you can return it.

8.2 About third-party linked content and services.

We offer you links to third-party websites, platforms, and content to provide and manage Orders, and it is your responsibility to read and accept the terms and conditions and privacy policies published on those linked websites or applications.

Under no circumstances does the existence of linked sites, integrations, the presence of plugins, or search mechanisms imply the recommendation or promotion of the linked sites or their content by ALMAZARAS DE LA SUBBETICA. Therefore, we are not responsible for the content, statements, or services provided by third-party websites.

In any case, we will proceed to the immediate removal of any link when the content to which it redirects may contravene national or international law, morality, or public order. Therefore, if you consider that there is a linked website with illegal or inappropriate content, we ask you to inform us so that we can take the appropriate measures.

8.3 About the availability of the website.

We have adopted, and will continue to adopt, all necessary measures within our capabilities and the state of technology to ensure the proper functioning of the Website and to avoid the existence of harmful components. However, we will not be liable for any damages or losses that you or third parties may suffer due to the inability to access the Website, as well as the presence of viruses, worms, or other harmful elements.

8.4 Dangerous products

All products available on https://almazarasdelasubbetica.com comply with the safety requirements set forth in Regulation (EU) 2023/988 on General Product Safety. If you believe that any product may be dangerous because it may pose a risk to the health and safety of users, please contact us at the following email: tienda@almazarasdelasubbetica.com.

9. REVIEWS AND RATINGS

At ALMAZARAS DE LA SUBBETICA, we allow Users who have placed an Order to share their experience through reviews, ratings, and comments (hereinafter, the “Reviews”). These Reviews aim to help other Users make informed decisions.

By submitting a Review, you expressly accept these Purchase Conditions, the Legal Notice, and the Privacy and Cookies Policy, and you declare that:

9.1 Moderation and publication

At ALMAZARAS DE LA SUBBETICA, we may review Reviews, both through automated systems and manual methods, before or after their publication. Likewise, we reserve the right to delete or reject them, in whole or in part and without prior notice, if:

Although we may correct spelling or formatting errors that do not alter the content, as well as remove personal data included by mistake, we will publish both positive and negative Reviews that meet these requirements and under the same moderation criteria. Also, you may publish only one Review per Order placed.

9.2 Verification and publication of reviews

When we can verify that the Review corresponds to an actually placed Order, through the Order number, the email linked to the account, or another technical validation mechanism, such Review may be displayed as verified and the User will be informed of the verification method applied.

Reviews may come from those who have directly contracted an Order on ALMAZARAS DE LA SUBBETICA or from third-party websites, in which case we may indicate their origin.

Once published, we will inform you about the criteria used to determine their order of appearance, which will be based on objective parameters such as publication date, relevance, or usefulness. Under no circumstances will the original content or rating be modified.

9.3 Rights of use over the Reviews

By submitting a review, you grant us a free, non-exclusive license without territorial or temporal limitation to use, reproduce, adapt, translate, publicly communicate, or distribute the Review, in any medium or format, including websites, social networks, commercial communications, points of sale, and, in particular, also for advertising or promotional purposes.

This license does not grant you the right to remuneration and will remain valid as long as the content remains useful for the described purposes.

9.4 Withdrawal, modification, and revocation

You may request at any time the withdrawal, anonymization, or modification of your Review by contacting comercial@almazarasdelasubbetica.com. You may also revoke the consent granted for its use, without prejudice to the processing already carried out in accordance with the law.

9.5 Liability

As a User, you are solely responsible for the content of your Review and any legal consequences arising from it. Reviews reflect the personal opinions of their authors and therefore do not constitute statements or guarantees issued by us. At ALMAZARAS DE LA SUBBETICA, we disclaim all liability regarding their truthfulness, accuracy, or usefulness.

10. MISCELLANEOUS PROVISIONS

10.1 Force majeure

The fulfillment by S.c. And Almazaras De La Subbetica of all or part of its obligations will be suspended in the event of a fortuitous event or force majeure that prevents or delays compliance. Such events will include, without limitation: war, riots, insurrection, social disturbances, strikes of any nature, and supply problems not attributable to it.

If a fortuitous event or force majeure occurs, we will inform you within 10 days of its occurrence. If such suspension lasts more than 30 days, you will have the option to terminate the ongoing Order, and a refund will then be processed under the conditions set forth in these Purchase Conditions.

10.2 Independence and integrity of the clauses

The illegality, invalidity, or ineffectiveness of any of the clauses that make up these Purchase Conditions will not affect the effectiveness of the rest, provided that the rights and obligations are not essentially affected. Such clauses must be replaced or supplemented with others that, being lawful, meet the purpose of the replaced ones.

10.3 Modification of the Purchase Conditions

These Purchase Conditions were last updated on 26/11/2025. We may review and update these Purchase Conditions at any time and will notify you by the usual means, but whenever they affect material elements, they will not take effect until 14 days after publication.

10.4 Applicable law and jurisdiction.

Access to and use of https://almazarasdelasubbetica.com will be governed by Spanish legislation. Any dispute or controversy will be resolved by the courts and tribunals of Priego de Córdoba with express waiver of any other jurisdiction that may correspond to you, except if you are considered a consumer, in which case the courts and tribunals of your domicile will have jurisdiction.

ANNEX I

Model withdrawal form

(you only need to fill out and send this form if you wish to withdraw from the contract)

To the attention of S.c. And Almazaras De La Subbetica, A-339 17 850 Carcabuey, Córdoba 14810 and email address: comercial@almazarasdelasubbetica.com

I hereby inform you that I withdraw from my sales contract of the following good or provision of the following service:

Signature of consumer and user (only if this form is submitted on paper)

Date: (*) You may delete the information that does not apply.

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